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approved by CynergyBank

Ready to buy a new home? Failing to check that a lawyer is on the CynergyBank list of approved solicitors can put your transaction at risk of delay or failure.

Find an Approved Solicitor on the Cynergy Bank Conveyancing Panel

Frequently asked questions relating to the Cynergy Bank Conveyancing Panel

My IFA has says he needs my law firm’s panel reference for the Cynergy Bank conveyancing panel. Can you suggest how I obtain this. I have e-mailed my local Cynergy Bank branch but they have not got back to me yet.
You are best placed to get this information from your conveyancing lawyer. They should have a central record lender panel numbers including the Cynergy Bank panel reference.
Our lawyer has requested from me identification documents stating that this forms part of his legal duty as a conveyancer on the Cynergy Bank Solicitor panel. Can you confirm whether this is the case?
Due to Money Laundering Regulations your conveyancing lawyer is duty bound to confirm positively your identification when entering into a business relationship with you. It is a criminal offense if your lawyer not do this. If you do not provide ID early in the transaction the solicitor must refuse to act for you. It’s unlikely a lawyer will turn you away if you come to the first meeting without relevant ID but you will have to produce it at some point so you might as well bring it with you to the initial meeting so the lawyer can tick the ID verification box and start sorting out the conveyancing straight away. If you are getting a mortgage with Cynergy Bank your lawyer also has to check ID documents to satisfy Cynergy Bank
Whilst your website is a good idea there are many lawyers listed near Newcastle on the Cynergy Bank conveyancing panel. Can you recommend a specific firm on the conveyancing panel for Cynergy Bank ?
We are not in the business of recommending one firm above another as the right firm for you depends on where your priorities lie. For example you may require a local firm with local knowledge or you might be looking for the low cost conveyancing. We recommend that you speak to 3 or 4 lawyers listed before you make your choice..
My uncle passed away six months ago and as sole heir and executor was left the property. The house had a relatively small loan remaining of approximately £8000. I want to have the title changed into my name whilst I re-mortgage to Cynergy Bank , pay off the mortgage etc. Is this allowed?
If you intend to re-mortgage then Cynergy Bank will insist on your using a conveyancer on the Cynergy Bank conveyancing panel. Here is link to the Land Registry online guidance around what to do when a property owner dies. This will help you to understand the registration process behind changing the details re the registered title. in your case it would appear that you are effectively purchasing the property from the estate. Your Cynergy Bank conveyancing panel solicitor pays the new mortgage money into the estate, the estate pays off the old mortgage, the charge is released and you become the owner and the Cynergy Bank mortgage is registered as a charge at the Land Registry.
I previously instructed online solicitors located in London who are on the Cynergy Bank solicitor panel. They are now charging me a separate fee of £195 for the legal aspects of the Cynergy Bank mortgage. Is this a supplemental conveyancing fee specified by Cynergy Bank?
Unfortunately, as long as it is in their Terms and Conditions or Quote then yes your solicitors can charge a fee for this. This fee is not set by Cynergy Bank but by your lawyers. Some firms on the Cynergy Bank will charge an ‘acting for lender’ fee but plenty of firms include it on their overall fee.
Completion of my purchase has taken place with a loan from Cynergy Bank. Conveyancing was a necessary evil but I would like to complain about Cynergy Bank. How do I make a complaint?
Most banks and building societies have complaints procedures. Your first port of call should be one of the Cynergy Bank branches or the Customer Services Team at Cynergy Bank head office. In most cases complaints to Cynergy Bank are resolved effectively and efficiently. However if you are not satisfied that the matter is resolved you can write to the Financial Ombudsman Service who will take matters further.
After much negotiation I have agreed a price on a house. My mortgage broker pressured me to appoint their lawyers I paid an upfront payment of 175. Soon after the conveyancers contacted me to say that they were not on the Cynergy Bank conveyancing panel. Am I right in thinking that I should be due a refund?
You should be able to recover this from the law firm if they were not on the Cynergy Bank panel. They should have asked at the outset which lender you were obtaining a mortgage with. An important lesson to readers of this site is to check that the lawyers are on the appropriate lender panel.