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Ready to buy a new home? Failing to check that a lawyer is on the Better list of approved solicitors can put your transaction at risk of delay or failure.

Find an Approved Solicitor on the Better HomeOwnership (Mortgages) Conveyancing Panel

Common questions asked concerning the Better HomeOwnership Conveyancing Panel

My financial adviser has has requested my law firm’s panel reference for the Better HomeOwnership conveyancing panel. What is the best way to obtain this. I have e-mailed my local Better HomeOwnership office but they have not responded to me.
Have you tried speaking to your lawyer about this?. They should have a central record lender panel numbers including the Better HomeOwnership panel reference.
We are getting closer to an exchange and my parents having sent the 10% deposit to my lawyer. I am now advised that as the deposit has not come from me my lawyer needs to disclose this to my lender Better HomeOwnership. I am advised that, being on the Better HomeOwnership conveyancing panel and acting on their behalf he must inform Better HomeOwnership if the balance of the mortgage advance is not just from me. I disclosed to the bank about my parent’s contribution when I applied for the mortgage so is it really necessary for this now to be an issue?
Your lawyer is obliged to check with Better HomeOwnership to make sure that they are aware that the balance of the purchase price is not from your own funds. Your solicitor can only report this to Better HomeOwnership if you agree, failing which, your lawyer must cease to continue acting.
I have checked your search tool I can't find the lawyer I was hoping to instruct as being on the Better HomeOwnership conveyancing panel. My lawyer has said that they are on the Better HomeOwnership approved panel. How can I be sure given that they are not listed on your directory?
Not all firms are yet listed on our lender panel search tool which is still relatively new. Law firms are listing on a daily basis and it is probably the case that your lawyer is on the Better HomeOwnership conveyancing lawyer and you should probably take them at their word. Please do feel free to suggest that they completing their listing on our site as it would only cost them £1 a month to list themselves as being on the Better HomeOwnership solicitor panel.
I am purchasing a garden flat and getting a mortgage with Better HomeOwnership. Can I do my own conveyancing?
Leaving aside the complexities and merits of DIY conveyancing you will have to appoint a solicitor on the Better HomeOwnership conveyancing panel to look after their interests. Most people therefore find it easier to let the solicitor act for them and the lender. Furthermore there is minimal cost savings to made in you doing to conveyancing for yourself and another lawyer conducting the conveyancing for the lender. Please feel free to use the search tool to find a lawyer on the Better HomeOwnership conveyancing panel in your location.
I have paid off my mortgage with Better HomeOwnership. I assume I don't need a solicitor on the Better HomeOwnership panel to remove the mortgage at the Land Registry. Please confirm
If you have finished paying off your Better HomeOwnership mortgage they may send you evidence showing that you have paid it off. Alternatively they may notify the Land Registry directly. The Land Registry need to see this evidence before they will remove the Better HomeOwnership mortgage from the register. Better HomeOwnership,and any evidence they send you, will determine the action you need to take. In cases where no conveyancer is acting for you and you have paid off your mortgage: but are not moving to another property where the Better HomeOwnership has sent the Land Registry the discharge electronically, and the Better HomeOwnership has instructed the Land Registry to do so The Land Registry will send you a letter confirming that your Better HomeOwnership mortgage has been paid off.
Completion of my remortgage has taken place with a loan from Better HomeOwnership. Conveyancing was satisfactory but I would like to complain about Better HomeOwnership. How do I make a complaint?
Most lenders have complaints procedures. Your first point of contact should be one of the Better HomeOwnership branches or the Customer Services Department at Better HomeOwnership head office. In most cases complaints to Better HomeOwnership are resolved effectively and efficiently. If you feel that the matter is not resolved you can write to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR with full details of your complaint.
At last I have had an offer on an apartment accepted, the seller does however have a dependent purchase. The vendors have offered on somewhere, but not been accepted yet, and have viewings of other properties booked. My conveyancing solicitor has been instructed. What do I do now? At what point should I appy for the mortgage with Better HomeOwnership?
It is usual to have concerns where there is a chain as you are unlikely to want to be too out of pocket too early (mortgage application is approx £1k, then survey/valuation, conveyancing search costs, etc). First you should check that your solicitor is on the Better HomeOwnership conveyancing panel. As to the next stages this very much depends on the circumstances of your case, desire for this property and on the state of the market. In a hot mortgage some buyers would pally for the mortgage with Better HomeOwnership and pay for the valuation and only if it comes back ok would they pay their solicitor to press on with searches.