Find a Law Firm
approved by Newbury Mortgage Services

Ready to buy a new home? Failing to check that a lawyer is on the Newbury Mortgage Services list of approved solicitors can put your transaction at risk of delay or failure.

Find an Approved Solicitor on the Newbury Mortgage Services Ltd Conveyancing Panel

Frequently asked questions relating to the Newbury Mortgage Services Solicitor Panel

I instructed a firm of solicitors to conveyancing on my house purchase six weeks ago having applied for a mortgage with Newbury Mortgage Services. The law firm confirmed to me that they are on Newbury Mortgage Services conveyancing panel and provided me their panel number. Newbury Mortgage Services then called me to say that their panel number was dormant and would need to be reactivated. What do I do from here? Should I appoint a new solicitor listed on the approved panel for Newbury Mortgage Services?
The answer depends on whether you still have confidence in the said solicitors and how long it will take for the firm to be reinstated on the Newbury Mortgage Services conveyancing panel You may wish to enlist the help of your broker to check with the Newbury Mortgage Services as to the time frame to get your lawyer reinstated on the panel once again.
We are due to exchange on the purchase a house but as a result of damage from the recent storms I have agreed compensation from the seller of £3k approx by way of a reduction in the price. This was going to be dealt with as part of the conveyancing process but my mortgage company Newbury Mortgage Services will not agree to this. Why was Newbury Mortgage Services even consulted?
Your lawyer being on the Newbury Mortgage Services conveyancing panel is duty bound to inform Newbury Mortgage Services of any changes to the purchase price. If you were to refuse your lawyers to disclose the reduction to Newbury Mortgage Services then they would have to discontinue acting for you and Newbury Mortgage Services.
Do I need to visit the offices of the Newbury Mortgage Services conveyancing panel solicitor to execute the legal charge? If so, I will appoint a lawyer who conducts conveyancing in Bristol so that I can attend their offices when needed.
As opposed to 12 years ago, most lenders no longer require their conveyancing panel solicitor to witness the borrowers signature. You will still be obliged to provide ID Documents and there are still distinct advantages to using a local solicitor, in your case a conveyancing solicitor in Bristol .
My solicitors in Manchester have advised me that they can not locate my conveyancing file. To assist with my purchase I took out a mortgage with Newbury Mortgage Services. Is it case that being on the Newbury Mortgage Services conveyancing panel they need to have retained the file for a prescribed period?
Different lenders have different requirements but many of the Terms and Conditions of Conveyancing Panel Appointment require the file to be held for a period of 6 years. That being said we have not seen a copy of the Newbury Mortgage Services Conveyancing Panel Terms. It might be worth you contacting Newbury Mortgage Services directly.
On the whole I have been dissatisfied with the level or service received from my lawyer. Is there a Newbury Mortgage Services conveyancing panel complaints department or do I complain directly to the law firm?
Complaining to Newbury Mortgage Services about their conveyancing panel is unlikely to yield much of a response. All solicitors and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is addressed by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.

My ex -wife’s name is on the Newbury Mortgage Services mortgage of my property but not on the land registry. The apartment was transferred to me on our divorce many years ago by way of a sealed court order. Does my ex still have a say on the sale even though the land registry showing the property in my name alone? Will I be required to take her name of the Newbury Mortgage Services mortgage in order to sell?
In terms of the Newbury Mortgage Services mortgage, it is unusual that your ex-wife’s name remains on the mortgage but not on the title. It is conceivable that this is an oversight on the part of your conveyancers to ensure that her name was removed or even an administrative error on the part of Newbury Mortgage Services in failing to update their data. In any event, it should cause difficulty providing her name no longer appears on the Land Registry title and you have a court order ordering that the property is transferred to you.
Newbury Mortgage Services have agreed my mortgage in principle, my offer on house has been accepted, now what?
The estate agent will want to know who your solicitors are (make sure these solicitors are on the lenders panel). Call up Newbury Mortgage Services or your broker and complete any relevant paperwork. Newbury Mortgage Services will tell you what documents they want. Newbury Mortgage Services will instruct a valuer. The valuer will get in touch with the estate agent or seller to book an appointment. Once conducted (assuming no problems) it takes about week to get a mortgage offer. Newbury Mortgage Services will issue the offer to you and your lawyer. The transaction will then take it’s course according the nature and complexity of the conveyancing.